Home Authors Posts by Bill Brown

Bill Brown

Bill Brown
Chordiant Software
Bill Brown is director, Worldwide Card Solutions, for Chordiant Software, where he supports the unified customer experience life cycle by defining, developing and selling vertical business applications. Earlier, Brown worked for 16 years in the card industry.

Turning Collections Into a Positive Customer Experience

Collections divisions at companies across industries are in the spotlight these days. And with the recent housing downturn and economic slowdown, collections needs...

New Posts