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Andrew Coward

Andrew Coward
Andrew Coward is a network industry veteran with global executive leadership and innovation experience in technical development, sales, and marketing. Andrew has consulted with a variety of service providers, enterprises, and governments; he designed and planned some of the largest Asia Pacific networks and one of the first government backbone IP networks in the United Kingdom.

Customer Care 2.0: Helping Mobile Consumers Help Themselves

For anyone buying a smartphone today, the burden for supporting that device typically falls with the network operator, who is responsible for making sure...

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