Andrew Coward
Andrew Coward
Andrew Coward is a network industry veteran with global executive leadership and innovation experience in technical development, sales, and marketing. Andrew has consulted with a variety of service providers, enterprises, and governments; he designed and planned some of the largest Asia Pacific networks and one of the first government backbone IP networks in the United Kingdom.
Customer Care 2.0: Helping Mobile Consumers Help Themselves
For anyone buying a smartphone today, the burden for supporting that device typically falls with the network operator, who is responsible for making sure...