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Abdalla Elbadawy

Abdalla Elbadawy
A people oriented, insights driven and design thinking mindset who can transform business objectives into innovative services and transformational experiences utilizing the most engaging tools and processes. Abdalla is a Certified Customer Experience Professional, CCXP

My 12 CX Tips and Reflections, the 12th tell it all!

The practice of customer experience is evolving rapidly and the more it is getting noticed, the new comers on a daily basis whether as...

The Vision of the GCC Experience Transformation Road-map: Where to Start?

In Design Research activities, you face many touching stories where you sympathize and engage with but I still remember that old and calm gentleman...

Towards An Experience Transformation Road-map for The Gulf Cooperation Council Service Landscape!

“I know what our public services can do and how they are the backbone of this country. But I know too that the way...

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