Altitude IP Contact Center Honored For Delivering Exceptional VoIP/IP Communications Solutions
Lisbon, Portugal, September 28th, 2007 – Altitude Software, a leading independent contact center solutions vendor, announced today that Technology Marketing Corporation (TMC) has named the Altitude IP Contact Center solution as a recipient of a 2007 INTERNET TELEPHONY Excellence Award presented by INTERNET TELEPHONY magazine (www.itmag.com).
“The Altitude IP Contact Center, which encompasses Altitude uCi and the Altitude vBox,is an important milestone in the evolution of our IP contact center offering. For this release, we brought to market a next-generation IP solution allowing Contact Centers to unleash their potential and embrace the future”, said Miguel Lopes, Executive Vice President for Product Development and Marketing at Altitude Software.
“We are proud to present Altitude Software with a 2007 INTERNET TELEPHONY Excellence Award. The Altitude IP Contact Center has proven its outstanding contribution to IP communications and delivered winning solutions for its customers,” indicated Rich Tehrani, Editor-in-Chief of INTERNET TELEPHONY.
The latest Altitude IP Contact Center is a complete solution for IP based contact centers and it can put together the Altitude uCI software suite and the Altitude vBox, a contact center optimized soft switch running on standard hardware and based on Asterisk™. The solution provides businesses with a SIP-based multimedia contact center solution and a wealth of advanced features, including unified desktops, routing, reporting, dialing, voice portal, management and open integration via Web services and/or Altitude connectors. The Altitude uCI suite architecture is unique to the industry with a single language and editor to all media interactions simultaneously and in real-time on IP-PBXs (i.e. Altitude vBox) and/or traditional PBXs.
“Taking risks to advance VoIP technology and provide real solutions has earned Altitude Software recognition from the editors of INTERNET TELEPHONY and an INTERNET TELEPHONY Excellence Award. The Altitude IP Contact Center has excelled in delivering solutions and its customers are extremely pleased and have offered their testaments of support,” said Greg Galitzine, Editorial Director of INTERNET TELEPHONY.
The 2007 INTERNET TELEPHONY Excellence Award winners has been published in the October 2007 issue of INTERNET TELEPHONY magazine, www.itmag.com.
For more information, please visit www.tmcnet.com.
