5 Ways Community-Based Work Environments Improve Training


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If you invest a healthy bud­get into your cor­po­rate train­ing pro­grams, but you still feel that your employ­ees are not as suc­cess­ful as they could be, it’s worth exam­in­ing whether or not your com­pany fos­ters a com­mu­nity work envi­ron­ment. You can use the best train­ing pro­grams out there, but if your employ­ees are in an envi­ron­ment devoid of col­lab­o­ra­tion, shar­ing, and men­tor­ing, the train­ing they receive will only go so far.

Cre­at­ing and sus­tain­ing an envi­ron­ment that encour­ages com­mu­nity and col­lab­o­ra­tion is one of the most impor­tant steps you can take. Below we’ll out­line five rea­sons why build­ing a community-based envi­ron­ment and fos­ter­ing a work­place of col­lab­o­ra­tion are so impor­tant to encour­age con­tin­u­ous learn­ing and growth.

#1: Infor­mal inter­ac­tions extend learn­ing opportunities

Accord­ing to research that has been done on envi­ron­ments that are rich in col­lab­o­ra­tive learn­ing and have a strong sense of com­mu­nity, 70% of what an employee needs to know for suc­cess is cap­tured out­side of for­mal train­ing. When you encour­age men­tor­ship, shar­ing of knowl­edge, and instill a sense of pride in those who help their col­leagues, you are extend­ing the class­room to the every­day work envi­ron­ment. Teach your super­vi­sors and employ­ees who have been on the job for a while to men­tor new employ­ees in the prac­ti­cal skills that aren’t cap­tured in train­ing books. Cre­ate an envi­ron­ment of “your suc­cess is my suc­cess” so that these skills are passed on.

#2: Col­lab­o­ra­tive work helps keep peo­ple engaged

If employ­ees learn in a silo, they can eas­ily lose atten­tion and focus. Encour­age col­lab­o­ra­tive learn­ing envi­ron­ments so that employ­ees remain engaged and take an active role in what they are learn­ing and what is being shared.

#3: A com­mu­nity learn­ing envi­ron­ment pro­motes values

Work­places that have a strong sense of com­mu­nity also have a strong set of val­ues. The types of val­ues that accom­pany a col­lab­o­ra­tive learn­ing envi­ron­ment include coop­er­a­tion, respon­si­bil­ity, com­mu­ni­ca­tion, and self-assessment. Sounds like pos­i­tive val­ues to instill in your work envi­ron­ment, right?

#4: Col­lab­o­ra­tion encour­ages var­i­ous ways to solve problems

When work­ers share infor­ma­tion col­lab­o­ra­tively, brain­storm ideas, and are community-focused, they increase the level of knowl­edge for every­one. Think of how your per­spec­tive changes when you are in a room full of peo­ple offer­ing their opin­ions and insight on a topic, ver­sus how your per­spec­tive seems when it is just you, alone with your thoughts. Sim­i­larly, the more instances you can encour­age your employ­ees to col­lec­tively brain­storm and offer their insights, the more you’ll be encour­ag­ing increased learn­ing and a broader range of opinions.

#5: Com­mu­ni­ties lead to team­work and greater group i

The fifth ben­e­fit of community-focused work­places is the sense of team­work that your employ­ees will have. Rarely do work­places cater to indi­vid­u­als only – teams and depart­ments are the back­bone of most orga­ni­za­tions. By encour­ag­ing col­lab­o­ra­tive learn­ing and a spirit of com­mu­nity and con­tin­u­ous improve­ment, you’ll also be enhanc­ing the abil­ity of your employ­ees to work in teams and improve their group’s inte­gra­tion. When train­ing becomes more than a soli­tary activ­ity – when it becomes a facet of work that you encour­age every­one to take on – team­work nat­u­rally follows.

Is your work envi­ron­ment com­mu­nity based?

Do your employ­ees feel a strong sense of coop­er­a­tion, col­lab­o­ra­tion, and com­mu­nity in their work envi­ron­ment? If you’re not sure, sur­vey your employ­ees, talk to them, and get their input. Learn where you can make improve­ments – by talk­ing to the very peo­ple who you want to col­lab­o­rate – so that you can fos­ter a work­place where shar­ing and men­tor­ing become a con­stant theme, and train­ing becomes an activ­ity that extends out­side of the classroom.

Republished with author's permission from original post.

Jodi Beuder
We help organizations create a positive connection between customers and brands. We promote synergy through integration as it builds on the decades of collective history of renowned expertise. MHI Global is your comprehensive source for customer-management excellence solutions to compete in today's ever-changing, customer-centric environment.


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