Mitul Makadia

How are Chatbots in Restaurants redefining Customer Experience?

Gartner predicts that by 2020, a whopping 85% of enterprise-customer relationships will be managed without human interactions. Surveys show that 89% of consumers opt...

How is AI transforming the future of the Healthcare industry?

Over the last 10 years, we have come to see robots perform and execute jobs that were once exclusive to humans – be it,...

AI in Insurance – addressing the industry’s key challenges

The insurance industry has been well known to be the least innovative when it comes to customer experience resulting in customers being disappointed and...

How integrating Artificial Intelligence in Hotels can impact and enhance Customer Experience

Being in the 21st century, any industry that is unwavering or uncompromising in any way when it comes to amalgamating new technological changes is...

How Artificial Intelligence Powered Customer Service Will Help Customer Support Agents

Automation of services has picked up its fastest pace by now, giving users the much-needed facility to fulfill their regular tasks. With advanced systems...

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