Mitul Makadia

Everything You Need to Know About Artificial Intelligence and Machine Learning in the Insurance...

The rising impact of digital technologies is well and truly providing enterprises with a huge amount of data, thus opening up various avenues to Big Data and Analytics. Analytical models can predict results, discern patterns and accentuate outliers amongst another set of business cases. By...

5 Step Guide To Successfully Implementing Robotic Process Automation

Robotic Process Automation has been around for quite some time and is starting to gain momentum in large corporations as they’ve seen the results of cost savings from previous RPA implementations. In this article, we aim to break down what RPA is and how...

RPA – The Key to an Automated, Streamlined and Cost Effective Supply Chain Management

Over the decades, enterprises have invested time, money and multiple other resources in building their supply chain infrastructures and processes. Even though majority of stakeholders ranging from manufacturers, retailers to logistics providers have adopted some type of SCM system, the key challenge of end...

What is Cognitive Computing? How are Enterprises benefitting from Cognitive Technology?

AI has truly been a far-flung goal ever since the conception of computing, and every day we seem to be getting closer and closer to that goal with new cognitive computing models. Coming from the amalgamation of cognitive science and based on the basic premise...

How AI Enables Smarter Claims Processing & Fraud Detection?

AI technologies have well and truly reformed information systems by making them far more adaptive to humans while significantly improving the interaction between humans and computer systems. With this, Artificial Intelligence within the Insurance industry has overhauled the claims management process by making it...

Complete Guide to Enterprise Chatbot Development

‘Customer service is the new marketing.’ The present-day customer has information at the tip of their fingertips. Enterprises are always on the lookout to make sure that they build a water-tight customer support process and have the right systems in place. As on today,...

5 Reasons Why Your Chatbot Needs Natural Language Processing

With the advent and rise of chatbots, we are starting to see them utilize artificial intelligence — especially machine learning — to accomplish tasks, at scale, that cannot be matched by a team of interns or veterans. Even better, enterprises are now able to derive insights by analyzing...

How is RPA Assisting Businesses in Scaling Operations

It is estimated by McKinsey & Co. that automation systems could well and truly, undertake the work of up to 140 million jobs by 2025. Everest Group reports that Robotic Process Automation is likely to lead to a cost reduction of close to 65%...

Everything You Need to Know About AI in Healthcare

For many years, AI has held science fiction-like promise. As on today, almost every field, domain and industry has been impacted as well as transformed by AI when it comes to processing efficiency and improvement. However, Artificial Intelligence and Machine Learning hold considerable promise...

How is Robotic Process Automation in Contact Centers improving Customer Experience and Driving Profitability?

With the emergence and advent of RPA, enterprises are starting to see major growth in terms of savings and scaling of overall operations, however, when it comes to contact centers or call centers, robotic process automation offers invaluable advantages by providing solutions to challenges...

Everything you need to know about Artificial Intelligence in Healthcare

To say that the role of Artificial Intelligence in Healthcare is intriguing, would be an understatement. AI and Machine Learning can bring about changes that have a substantial impact on healthcare processes and administration & while there is a lot we have to overcome...

How are Chatbots in Restaurants redefining Customer Experience?

Gartner predicts that by 2020, a whopping 85% of enterprise-customer relationships will be managed without human interactions. Surveys show that 89% of consumers opt to engage with businesses through text and 64% of consumers that communicate with businesses via text leave with a positive...

How is AI transforming the future of the Healthcare industry?

Over the last 10 years, we have come to see robots perform and execute jobs that were once exclusive to humans – be it, manufacturing cars or filling warehouse orders. As of today, we are no strangers to the fact that there are multiple industries...

AI in Insurance – addressing the industry’s key challenges

The insurance industry has been well known to be the least innovative when it comes to customer experience resulting in customers being disappointed and dissatisfied after their interactions. Nonetheless, things are definitely changing, and ​artificial intelligence in insurance is playing a key role in...

How integrating Artificial Intelligence in Hotels can impact and enhance Customer Experience

Being in the 21st century, any industry that is unwavering or uncompromising in any way when it comes to amalgamating new technological changes is on its way to slow down the course of development and is setting itself up for defeat in the long...

How Artificial Intelligence Powered Customer Service Will Help Customer Support Agents

Automation of services has picked up its fastest pace by now, giving users the much-needed facility to fulfill their regular tasks. With advanced systems powered by automated solutions, users can now book a restaurant reservation, order a pizza, book a movie ticket, hotel room...

New Posts