Mitul Makadia

5 Step Guide To Successfully Implementing Robotic Process Automation

Robotic Process Automation has been around for quite some time and is starting to gain momentum in large corporations as they’ve seen the results...

RPA – The Key to an Automated, Streamlined and Cost Effective Supply Chain Management

Over the decades, enterprises have invested time, money and multiple other resources in building their supply chain infrastructures and processes. Even though majority of...

What is Cognitive Computing? How are Enterprises benefitting from Cognitive Technology?

AI has truly been a far-flung goal ever since the conception of computing, and every day we seem to be getting closer and closer...

How AI Enables Smarter Claims Processing & Fraud Detection?

AI technologies have well and truly reformed information systems by making them far more adaptive to humans while significantly improving the interaction between humans...

Complete Guide to Enterprise Chatbot Development

‘Customer service is the new marketing.’ The present-day customer has information at the tip of their fingertips. Enterprises are always on the lookout to...

5 Reasons Why Your Chatbot Needs Natural Language Processing

With the advent and rise of chatbots, we are starting to see them utilize artificial intelligence — especially machine learning — to accomplish tasks, at scale, that cannot...

How is RPA Assisting Businesses in Scaling Operations

It is estimated by McKinsey & Co. that automation systems could well and truly, undertake the work of up to 140 million jobs by...

Everything You Need to Know About AI in Healthcare

For many years, AI has held science fiction-like promise. As on today, almost every field, domain and industry has been impacted as well as...

How is Robotic Process Automation in Contact Centers improving Customer Experience and Driving Profitability?

With the emergence and advent of RPA, enterprises are starting to see major growth in terms of savings and scaling of overall operations, however,...

Everything you need to know about Artificial Intelligence in Healthcare

To say that the role of Artificial Intelligence in Healthcare is intriguing, would be an understatement. AI and Machine Learning can bring about changes...

How are Chatbots in Restaurants redefining Customer Experience?

Gartner predicts that by 2020, a whopping 85% of enterprise-customer relationships will be managed without human interactions. Surveys show that 89% of consumers opt...

How is AI transforming the future of the Healthcare industry?

Over the last 10 years, we have come to see robots perform and execute jobs that were once exclusive to humans – be it,...

AI in Insurance – addressing the industry’s key challenges

The insurance industry has been well known to be the least innovative when it comes to customer experience resulting in customers being disappointed and...

How integrating Artificial Intelligence in Hotels can impact and enhance Customer Experience

Being in the 21st century, any industry that is unwavering or uncompromising in any way when it comes to amalgamating new technological changes is...

How Artificial Intelligence Powered Customer Service Will Help Customer Support Agents

Automation of services has picked up its fastest pace by now, giving users the much-needed facility to fulfill their regular tasks. With advanced systems...

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