Hardik Makadia

How Can Restaurants Retain Their Customers In Growing Competition

Great customer experience is not only a way to ensure that your business treats your customers well but also ensures that you attract and retain customers in the long run and your business scales great heights. Given that customer retention and loyalty is at the...

How Can Chatbots Help Streamline Operations and Retain Customers In Banking

Poor service is one of the primary reasons why banks lose customers. The average experience of a person with their bank is usually unsatisfactory and not pro-customer. Customers today expect seamless service and easy accessibility from the enterprises they interact with. It is essential for…

Time To Change The Way Insurance Sector Treats Its Customers

“Please hold. Your call is important to us.” Every day, the insurance industry deals with thousands of customers, each having a multitude of queries about policies, claims processing, account updates, terms, conditions, and more. The customer support team can only cater to so many queries...

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