Xactly Extends SaaS Leadership With Incentive Compensation Managed Service Offering for SMBs


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Xactly Extends SaaS Leadership with Incentive Compensation Managed Service Offering for Small to Midsize Companies (SMBs)

Xactly Incent Managed Service Leverages Xactly’s Domain Expertise to Provide SMBs Outsourced Management and Administration of Compensation Programs

SAN JOSE, Calif. – June 25, 2007 – Xactly Corporation, (www.xactlycorp.com), the market leader in on-demand sales performance management, today announced the availability of Xactly Incent™ Managed Service, an outsourced and managed service of its flagship on-demand Xactly Incent sales compensation management solution. Xactly Incent Managed Service provides small to midsize companies, with 25 or less payees, an affordable option for automating critical sales compensation management functions and leveraging incentive compensation to their competitive advantage.

Traditionally, incentive compensation management (ICM) technology was not a viable option for businesses with less than 25 payees because of the lack of dedicated internal personnel to create, manage and administer incentive compensation plans and process compensation. Xactly Incent Managed Service allows SMBs to outsource a portion of or the complete compensation management function, leveraging Xactly’s on-demand technology, domain expertise and the knowledge of experienced compensation specialists. The tiered offering allows SMBs to choose the level of compensation management and reporting that best fits the footprint of their individual business.

“We’re excited to see Xactly extend their market-leading on-demand sales compensation management offering through a managed service option – it’s the perfect fit for a small and fast-growing business like Markinekt,” said Christopher McCarthy, managing partner at staffing agency Markinekt. “We made a decision early on to focus on our core business, and to outsource as much of our infrastructure processes as we could. This is how businesses will compete in the future, by leveraging the core value they provide, while finding expert partners to outsource and manage infrastructure. With Xactly Incent Managed Service, we can now enjoy the benefits of strategic sales compensation management without increasing internal staffing, leveraging Xactly’s deep compensation domain expertise and choice of the best service packaging that best matches our budget and business requirements.” Markinekt is a firm that helps media and entertainment companies, advertising agencies and marketing departments find creative, production and strategic personnel.

“Xactly is extending its market-leading on-demand sales compensation management solution to address the large and underserved SMB market,” said Karen Steele, Xactly vice president of marketing. “Thousands of companies have neither the internal resource nor the tools to manage incentive compensation effectively or strategically. The Xactly Incent Managed Service gives SMBs the ability to focus on their core business processes and leverage Xactly’s deep compensation domain expertise and best practices for sales performance management to deliver an accurate, responsive, efficient and cost-effective solution for the management and administration of compensation programs. Until today, these companies had no affordable alternative to sales compensation management other than relying on spreadsheets which are notoriously inaccurate and lack real-time visibility. Now they can enjoy the immediate benefits of automated sales compensation via a service managed directly by Xactly.”

According to AMI-Partners, which analyzes technology, telecommunications and business service trends in small and medium business (SMB) enterprises on a global basis, SMBs adoption of on-demand/software-as-a-service (SaaS) is starting to accelerate rapidly. “SMBs will drive much of the future spending in this area. We are forecasting that the number of SMBs using on demand applications will soar from 4.5 million in 2007 to 7.3 million SMBs in 2010,” said Laurie McCabe, Vice President of SMB Insights and Solutions at AMI.

Xactly Incent Managed Service
Xactly Incent Managed Service is complementary to Xactly’s on-demand Xactly Incent sales compensation management solution which is at the center of the sales performance management strategy of a growing number of companies including salesforce.com, Informatica, CNET, Cablevision, BlueLinx, EPICOR and Blackboard. These and other customers use Xactly Incent to design, implement, manage, audit and optimize incentive sales compensation processes to meet the specific needs of their businesses.

“SMBs need to drive performance and profitability to be successful,” continued Steele. “With this offering, Xactly has given them the ability to cost-effectively outsource compensation management and administration. And as they grow, they also have the confidence and flexibility of knowing that should business requirements dictate, they can seamlessly migrate from Xactly Incent Managed Service to our Xactly Incent on-demand solution. The underlying technology is one and the same.”

As part of the Xactly Incent Managed Service, Xactly will:

• Process commission and bonus payments for customers
• Generate payroll files for customers
• Create commission statements and distribute reports to payees
• Help sales operations and finance investigate issues to make compensation adjustments
• Provide management reporting for customers
• Provide auditing and tracking of adjustments for customers
• Manage all customer data in a secure SAS 70 Type II certified environment.

As an additional means of providing customers with unprecedented sales compensation management choice and flexibility, Xactly Incent Managed Service will be offered in three packages: Basic, Premium and Deluxe. All three packages include data loading, commission processing, generation of reports and payment files, and proactive response and resolution to inquires and issues related to compensation programs. For those customers who need direct support for sales people, sales managers and administrators, Xactly will also provide both Level 1 and Level 2 support. In addition, Xactly will help customers validate data, create management reports, process adjustments, and create and route compensation plan documents.

“The need for managing sales compensation and performance is critical for small- and midsize companies who also in many cases need help to manage the process and systems”, said Mark Smith, Ventana Research, CEO and executive vice president of research. “SMB companies that lack sufficient internal resources to administer and manage their sales compensation process and systems will greatly benefit from Xactly’s managed service offering which provides compensation expertise at an affordable price.”

Xactly is the first and only company completely focused on delivering a pure on-demand sales compensation management solution. It is also the first and only company to deliver a SAS 70 certified true multi-tenant sales compensation management solution in a SAS 70 certified environment.

About Xactly Corporation
Xactly Corporation is the market leader in on-demand sales performance management. The company’s flagship product, Xactly Incent, enables sales and finance executives to design, implement, manage, audit and optimize sales compensation management programs easily and affordably. Xactly’s solutions automate the process of aggregating data from disparate systems into a secure, hosted repository and enable companies to leverage this business data which is the lifeblood of sales performance management. Xactly helps companies improve operational performance, optimize sales effectiveness, proactively manage risk and compliance and maximize profits. The Xactly family of products is used by sales and finance executives, compensation analysts, sales operations and sales professionals across a variety of industries, ranging from SMBs to large enterprises. For more information, visit www.xactlycorp.com or call 1-866-GO-XACTLY.

Media Contacts:

Dan Rampe
Xactly Corporation
Tel: 408-200-0610
Email: [email protected]

Kristin Reeves
Blanc & Otus Public Relations
Tel: 415-856-5145
Email: [email protected]

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© 2007 Xactly Corporation. All rights reserved. Xactly, “Incent right. Sell more.,” Xactly Incent Managed Service, and Xactly Incent, are trademarks or registered trademarks of Xactly Corporation. All other trademarks are the property of their respective owners.

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