In this video, Joe Pine explains how The Experience is the Marketing. This is part of the Progression of Economic Value series. This progression is the foundational model for understanding the role of Experiences in the history of economics. It was first introduced to me in the The Experience Economy: Work Is Theater & Every Business a Stage by Pine and Gilmore. It is worth the time to hear the message direct from Joe Pine.
Outstanding and oh so true! When the customer experience is exceptional, customers will market for you. Here’s a video that helps explain how to make this happen:
http://www.upyourservice.com/video-theater/how-do-you-build-and-sustain-a-superior-service-culture
Thanks you so much for the share friend I learned a lot. yamaha receivers