Spring is almost here and with it comes the birth of many new things, including the new The Age of Conversation III, which is scheduled to be released in April. I am honored to have been selected as a contributing author with an esteemed group of incredible thinkers, writers and thought leaders. All of them are active in a variety of areas, working across industries on the “bleeding edge” of social media. That’s why this will be a great book for anyone looking to practically implement social tools into next-generation customer management. Here’s a list of contributing authors and links to each!
I’m excited to read all the fabulous insightsin this book… carrying forward the tradition from two greatly successful editions. Stay tuned for more!