RightNow Technologies Selects Rackable Systems Servers for Reliability and Power Savings


Share on LinkedIn

Leading On Demand CRM Provider Reduces Energy Footprint and Saves 25 Percent in Monthly Power Bills with High Efficiency Servers.

FREMONT, Calif., May 9, 2007 ­ Rackable Systems, Inc. (NASDAQ: RACK), a leading provider of servers and storage for large-scale data centers, today announced that RightNow Technologies (NASDAQ: RNOW), a provider of on demand Customer Relationship Management (CRM) solutions, has deployed Rackable Systems servers to power its hosted enterprise solutions in the company’s Chicago data center. RightNow Technologies selected Rackable Systems’ award-winning DC powered servers to ensure optimal compute power, reliability, energy savings and uptime.

RightNow Technologies provides on demand CRM solutions to approximately 1,800 customers in a host of industries ranging from travel and hospitality, communications, retail, consumer, high tech, state, local, central and federal government, finance and education. The need for a disaster recovery plan and geographic redundancy capabilities drove the successful deployment of more than 100 of Rackable Systems’ highly dense, energy efficient rack-mount servers. By taking advantage of Rackable Systems’ DC power technology, RightNow Technologies’ initial deployment has cut a whopping 25 percent off monthly power costs alone.

“The nature of the service we provide for our customers demands that our very foundation—the hardware we use to run our infrastructure—achieves high reliability and is easy to deploy and maintain,” said Laef Olson, chief information officer at RightNow Technologies. “The Rackable Systems team deployed our systems swiftly and seamlessly. We rolled them in, plugged in the power and network, turned them on, and they were up and running. Receiving the servers fully racked and pre-cabled also eliminated what could have been hundreds of pounds of packaging waste. RightNow is passionate about eco-responsibility, and Rackable Systems has helped us reduce both power consumption and IT waste in our data center.”
Rackable Systems’ patented DC power technology—which dramatically reduces server power consumption and heat output while increasing system reliability—was a key factor for RightNow Technologies during their procurement process. Industry-first, patented back-to-back mounting techniques provided additional density per square foot while enabling the data center to contain power consumption within its existing thermal envelope. The increased reliability and uptime has helped RightNow Technologies provide a superior level of service for its expanding customer base.

“At Rackable Systems, we are committed to deploying reliable, cost-effective data center solutions that satisfy both the needs of our customers and the needs of their end users,” said Giovanni Coglitore, chief technology officer at Rackable Systems. “We recognize that server downtime is not an option, and our high availability, eco-friendly servers and storage help industry leaders like RightNow Technologies provide their customers with a quality experience.”

About Rackable Systems, Inc.
Rackable Systems, Inc. (NASDAQ: RACK) is a provider of servers and storage products for large-scale data center deployments. The company’s products are designed to provide benefits in the areas of density, thermal efficiency, serviceability, power distribution and remote management. Founded in 1999 and based in Fremont, California, Rackable Systems is a founding member of The Green Grid and serves Internet, semiconductor design, enterprise software, federal government, entertainment, financial services, oil and gas exploration and biotechnology customers worldwide.

To learn more about Rackable Systems, visit www.rackable.com.

News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here