Senior ex Microsoft retail director brings valuable customer insight to key role with location intelligence and business intelligence leaders
Windsor – 15 May 2008: Pitney Bowes MapInfo & Pitney Bowes Group 1 Software, part of Pitney Bowes Inc., (NYSE: PBI) today announce the appointment of Gary Roberts to UK General Manager, based at the company’s headquarters in Windsor.
A seasoned retail IT executive, having grown his remit in the Microsoft retail team from account manager in 2000 to director, retail, manufacturing & services (RMS) when he left to join Pitney Bowes MapInfo & Pitney Bowes Group 1 Software this year. Roberts brings invaluable experience in IT strategy for customer growth and development to his new role.
Reporting to John O’Hara, Executive VP, International, Pitney Bowes MapInfo, Roberts will play a pivotal role in harnessing the integration of the highly complementary location intelligence and customer communications management product portfolio of the organisation across the key vertical sectors.
“Gary has an unnerving sense of what customers need,” said John O’Hara. “He brings a truly impressive track record in effectively articulating customer issues into clear technology solutions within both the private and public sectors – an asset of great value to our organisation at its fledgling stage of integration. We’re delighted to have him on board.”
Roberts started his career in 1983 on the BhS graduate training scheme and rapidly rose up the ranks to make his mark as the youngest high street store manager in company’s history in 1987. He moved to develop his interest in IT by joining ICL Retail Systems (Fujitsu) in 1998, where he led the organisation’s UK Store Systems Sales Team before joining Microsoft in 2000.
“I have always held that location is paramount to the sustainability and growth of every commercial and public sector organisation,” said Roberts. “I’m truly thrilled to be joining this visionary organisation at a critical time in its development. The role allows me to apply my established knowledge base in retail whilst fuelling my desire to meet new IT and customer management challenges.”
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About Pitney Bowes MapInfo
Pitney Bowes MapInfo, part of Pitney Bowes Inc. (NYSE:PBI), is the leading global provider of location intelligence solutions, integrating software, data and services to provide greater value from location-based information, and drive more insightful decisions for businesses and government organisations around the world. The company’s solutions are available in multiple languages through a network of strategic partners and distribution channels in 60 countries. Visit www.mapinfo.com and www.pb.com for more information.
About Pitney Bowes Group 1 Software
Group 1 Software (www.g1.com) turns data into results, providing innovative software solutions that enable our clients to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximize the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalized business documents for multi-channel delivery, customer care and efficient business processing. Our comprehensive Customer Communication Management (CCM) solutions span from database to delivery, adding value to every aspect of communication and allowing clients to integrate intelligence throughout their mailstream. As part of Pitney Bowes (NYSE: PBI), a $5.6 billion company, Group 1 Software’s solutions are utilized by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries, including Entergy, ING, L.L. Bean, MapQuest, Microsoft, Safeco Insurance, Wal-Mart and Wells Fargo.
Further information from:
Josephine Ornago/Dina Morton
Lindsell Marketing
Tel: +44 (0)207 402 0510
