One World Direct Hires Industry Veteran


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One World Direct Appoints Roy Semplenksi Vice President of Business

Mobridge, S.D. – Sept. 9, 2009 -One World
Direct, a leading provider in integrated fulfillment, call center and
e-commerce services, has appointed e-commerce industry veteran Roy
Semplenski as vice president of business development. In his new role,
Semplenski will leverage his extensive experience to help develop and expand
One World Direct’s call center account relationships, thereby allowing the
company to focus more attention on the e-commerce and customer care needs
that the industry demands.

One World Direct’s call center is in the heart of rural America
– Mobridge, S.D. The center follows an integrated system and is equipped to
handle e-commerce accounts as well as the traditional call center portion of
business. Employees who answer the phone are trained to be friendly,
cheerful and considerate of the customer in all aspects of the call.

“‘Rural Shoring’ is a great alternative to off-shoring,” said
Thomas Unterseher, CEO, One World Direct. “Our call center is completely
integrated to our e-commerce platform and our fulfillment center, which
means we can compete on price and crush off-shore competitors in terms of
performance. In addition, we offer both facilities-based call-center staff
and home-based staff, which is the best of both worlds for our clients with
regards to customer response time. South Dakota is a great place for our
call center, where the mid-western work ethic is alive and well.”

Semplenski is a call center and e-commerce veteran, bringing a
lifetime of experience to One World Direct. Beginning his career at Xerox,
he has managed top-level, e-commerce initiatives. He also held senior
positions at Precision Response, and most recently, Global Response, where
he was vice president of business development.

“One World Direct offers all three integral pieces of the
outsourcing puzzle,” Semplenski said. “We have an extremely sophisticated
in-house tech staff, a wonderful fulfillment center and a state-of-the-art
call center. We do it all, and I am really excited to be a part of the

About One World Direct

Founded in 1994, One World Direct has grown to become an
industry leader offering direct-to-consumer e-commerce services to B2C
clients on a global scale. With its headquarters in Mobridge, S.D., and a
satellite operation in Los Angeles, One World Direct has demonstrated sound
business strategy while providing its clients with an efficient way to
deliver a consistent brand image to a variety of end consumers. The
company’s clients range from Fortune 500 conglomerates to small dot-coms,
span many industries and represent market sectors that include health and
beauty, fitness, vitamins and nutraceuticals, publishing, electronics and
apparel. One World Direct is respected in the fulfillment industry and known
for its flexibility, broad range of services and customized brand solutions.
More information on the company can be found at:

cid:[email protected]

Damion Martin

Wonacott Communications, LLC

Tel. 310.477.2871 Ext. 664

11835 West Olympic Blvd. #435

Los Angeles, CA 90064

[email protected]

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