New Act! v17 Makes it Easier than Ever for Small Businesses to Automate and Integrate Sales and Emarketing


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Available now, latest version streamlines the setup of integrated workflows, enabling small businesses to find and convert more customers faster, with less complexity

DENVER, CO — October 23, 2014 — Swiftpage, the maker of Act! and a leading provider of software and services that help small businesses grow, today announced that Act! v17 is now available for purchase in English. Versions in other languages are planned for release in the coming months.
Act! v17 delivers numerous enhancements designed to help users and administrators maximize productivity, enabling them to convert more customers, with less effort, in less time.

The release represents an important milestone in the company’s focus on delivering cost-effective solutions for small businesses that accelerate growth. For a complete list of new features and comprehensive descriptions of each, please visit

With v17, small businesses are able to easily and more intuitively set up integrated workflows that marry their sales automation and nurture marketing processes. Further, every license of v17 also includes a subscription to Act! emarketing at no additional charge1. For easier collaboration, Team subscriptions to Act! emarketing are now available. Now, Act! v17 offers small businesses a single, comprehensive solution for all of their sales and marketing needs.

“With this release we are continuing to enhance and scale the Act! platform to provide our customers with the tools they need to take the guesswork out of cultivating and maintaining customer relationships, and ultimately, growing their businesses,” said Bob Anderson, senior vice president and general manager of Act!. “The enhancements in version 17 are a direct result of feedback received from our Act! user community, and we’ve already received praise for successfully delivering on those requests.”

Detailed Features and Benefits

Act! v17 provides users with new features and user requested enhancements to existing functionality. Below are the highlights of the release:

New Sales and Emarketing Process Integration
• Act! v17 provides users with enhanced emarketing functionality that fuses their marketing and sales efforts through automated scheduling of key follow-up activities derived from the contact’s interaction history.
• Users can easily create web forms to capture leads from web pages, newsletters, emails, etc., and follow up with professional looking email campaigns all from within Act!.
• Intelligent lead scoring and all-new Smart Task automation help users effectively nurture leads and convert customers.

Improved Automation and Productivity
• Designed to increase productivity and help maintain a competitive advantage, Act! v17 allows users to prepare for and personalize customer interactions with the use of Contact Timeline.
• Easily attach photographs from a mobile device and/or integrate documents from business tools used every day, such as Dropbox, SharePoint™, Google Docs™ and iCloud®, directly into the contact record.
• In addition, new Outlook® sync options provide users with the ability to sync Act! Contacts and Calendar to Outlook so the most up-to-date information is always available.

Streamlined Configuration and Access Options
• Now, users may create read-only licenses, at no extra charge, for team members who only need to access and review data without inputting new information or the ability to make changes.
• For greater efficiency, v17 offers automated silent install, the ability to configure remote databases for Act! Premium for Web and enhancements to Global Preferences.

Business Care Exclusives

Act! Business Care subscribers are provided with v17 at no additional charge. Business Care subscribers also receive an Act! emarketing discount of $15/mo in addition to existing benefits, including discounts on Handheld Contact2 and Act! Anytime Learning video training.

Social Media and Website Links
• Website:
• Blog:
• Facebook®:
• Twitter®:
• LinkedIn®:
• YouTube®:

About the Act! Portfolio

Act! is the #1 best-selling contact and customer manager for over 25 years. Designed to take the guesswork and complexity out of managing customer relationships, Act! gives users a 360-degree view of their contacts and interaction history, tightly coupled with simple yet powerful scheduling, opportunity management and emarketing tools. Act! enables users to determine the best next move more easily, then take action faster, so they focus more of their time on doing what matters most: converting leads, retaining customers and growing their businesses.

About Swiftpage

Swiftpage provides revolutionary technologies, fused with relevant content, that guide small businesses to the fastest path for growth. The company’s growing network of partners, customers, end-users and employees collectively represent the Swiftpage Nation, united across the globe as one team, on one journey. Learn more at and join the conversation at

1 Basic account included (email up to 500 contacts per month)
2 This product is provided by a third-party vendor. Swiftpage and its affiliates are in no way liable or responsible for any claims made related to products or services provided by third-party vendors. Swiftpage does not guarantee the quality of third-party products or services.

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©2014 Swiftpage ACT! LLC. All rights reserved. Swiftpage, Act!, and the Swiftpage product and service names mentioned herein are registered trademarks or trademarks of Swiftpage ACT! LLC, or its affiliated entities. All other trademarks are property of their respective owners.

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