Virtual phone service’s smart call forwarding, voicemail to email, live call
forwarding, caller ID tagging and other features simplify voice
communications for small businesses
OTTAWA (September, 10, 2009) – As more small businesses come to depend on
mobile or virtual workers – IDC Research predicts the number of mobile
workers will increase to 850 million worldwide by year’s end, and 1 billion
by 2011 – they are being challenged to keep voice communications
straightforward and easy to manage. The my1voice virtual phone service
solves these issues for as little as $10 per month by providing the type of
mobility-enhancing features normally found only in expensive corporate
systems. And there are no equipment costs or fees to pay for
telecommunications professionals to manage it.
Key among my1voice’s advantages is the ability to use one toll-free or local
phone number to reach anyone in the organization, regardless of where
they’re located. Unlike equipment-based business phone systems that restrict
extensions to the building where the equipment is housed, extensions on the
my1voice service can be assigned to any land line, mobile or VoIP phone,
allowing calls to be routed directly to mobile or virtual workers.
“Being mobile and yet easy to reach is key for business success, especially
in small businesses,” said Steve Adams, vice president of marketing for
Protus, the provider of my1voice. “But there is also a need for simplicity
and affordability in communications. my1voice allows small businesses to
achieve both ends so they can serve their customers or clients more
effectively and efficiently.”
Other features that make my1voice ideal for small businesses with mobile or
virtual workers include:
. Smart call forwarding. Forwarding an extension to one or more mobile or
home phones allows users to respond in real time to incoming calls – even
when they’re not in the office. Users can choose whether to ring all
selected numbers in sequence or at the same time.
. Enhanced, professional voicemail. my1voice automatically notifies users
when they have messages via email, phone or text messages, and will even
forward voicemail files to email, eliminating the need to call the system to
retrieve messages. Users can record “unavailable” and busy greetings asking
callers to leave a message when they don’t answer or are busy on another
call.
. Live call forwarding. Employees who need to leave the office in the middle
of a call can seamlessly forward calls from an office phone to a mobile or
smart phone.
. Caller ID tagging. Calls coming to a phone with caller ID via my1voice
will show a special identification so users know whether the call is
business-related or personal.
. Caller ID routing. Users can route important customer or other phone
numbers directly to their phones rather than going through the virtual
receptionist to assure they don’t miss those calls when they’re away.
. Conference calling. my1voice makes it easy to conduct conference calls by
allowing users to add an unlimited number of people to any call as-needed.
It’s ideal for company meetings as well as customer/client calls where
additional resources are required.
my1voice is available for as little as $10 per month, with additional plans
based on how many minutes per month the small business expects to use.
For more information about my1voice and all the features it offers visit
www.my1voice.com and http://blog.my1voice.com.
About my1voice
my1voice is a cost-effective, feature-rich virtual phone service designed
specifically for small businesses that want professional-quality telephone
services without the overhead of installing and maintaining special
equipment. my1voice allows companies to gain benefits including a virtual
receptionist for voicemail and call forwarding, and a single local or
toll-free phone number with unlimited extensions to reach all employees,
whether in the office, mobile or working remotely. my1voice is a
Software-as-a-Service (SaaS) business communications service provided by
Protus. Other offerings include MyFax, the fastest-growing Internet fax
service and Campaigner, an email marketing solution with advanced automation
features, used by individuals, small, medium and large business. Additional
information is available at www.my1voice.com.
# # #
