LiveTime Adds U.K. Reseller for Web 2.0 and ITIL Compliant Service Management Suite


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IXIF to offer LiveTime service management to the government, health and public sector to enhance enterprise infrastructure solutions.

Cheltenham, UK – February 4, 2008 – LiveTime Software, a leading provider of ITIL certified Web 2.0 Service Management, Help Desk and Customer Support Software, today announced the appointment of IXIF as a reseller for the UK market. Mitcham, Surrey-based IXIF delivers monitored enterprise infrastructures to public sector customers notably in health and local government.

Royston Adamson-Green, Sales Director at IXIF commented, “Working with LiveTime presents us with the opportunity to meet our customer’s requirements for advanced yet cost-effective Service Desk Management and their moves toward embracing the ITIL Best practice Framework. LiveTime and IXIF share similar technology foundations and vision and we are excited to be able to offer the full LiveTime suite to fulfil our client needs in helping them to assure their business continuity.”

“We are delighted to have IXIF as a partner.” commented Mike Fellows, Managing Director of LiveTime’s EMEA operations. “Their experience in the public sector and their expertise in open standards technologies will make a major contribution to our sales and support activities.”

About IXIF

IXIF is a UK operational support systems company, specialising in supporting public sector customers in delivering robust, secure, monitored enterprise infrastructures and directory enabled networks, together with selected datacentre-focused third party products from leaders in their field. IXIF is a Sun Advantage Partner and utilises open standards in our product development. IXIF is based in Mitcham, Surrey. For more information visit

About LiveTime Software

Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of Web 2.0, ITIL service management, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime’s vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information visit

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