Jive Launches First Social Business Software Suite

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PORTLAND, Ore., March 10 /PRNewswire/ — Today, Jive Software announces the launch of the industry’s first enterprise-class, Social Business Software application suite – Jive SBS 3.0.

Jive SBS 3.0 is a suite of social business applications that is purpose-built for Global 2000 enterprises. It allows teams of people from inside and outside of the enterprise to connect, communicate and collaborate like never before, reducing the cost, time and risk required to produce business results.

Jive SBS 3.0 addresses the most strategic areas in the enterprise with the introduction of four application centers: Employee Engagement, Marketing & Sales, Customer Support and Innovation. Jive SBS 3.0 is also the first to bridge internal employee collaboration with external partner and customer communities into a single application suite, an innovation that has transformational potential for the way that companies work with their customers.

“Social Business Software is the new way to get work done,” said Dave Hersh, CEO, Jive Software. “Jive SBS 3.0 is the first application suite that brings the power of social computing to global businesses in a way that will produce breakthrough returns.”

Creating Business Value – The Four Centers of Social Business Software

Jive SBS 3.0 includes four new application centers that automate the strategic work done in the critical areas of business:

– Jive SBS Employee Engagement Center

Brings employees together to break down silos, resolve conflict, speed productivity, make decisions and capture institutional knowledge.

– Jive SBS Marketing & Sales Center

Engages companies with their customers to build brand awareness, create leads and convert sales, and allows sales and marketing teams to share ideas, content and connections more easily.

– Jive SBS Innovation Center

Drives the creative collaboration with customers and partners to bring new products to market in record time and increase competitive advantage.

– Jive SBS Support Center

Builds a thriving system of knowledge capture and peer support in order to quickly solve problems, lower costs and increase customer satisfaction.

Additional Strategic Features and Enhancements in Jive SBS 3.0

The groundbreaking feature of Jive SBS is the ability for companies to bridge together departments, partners and customers in a single community. This ‘bridge’ is unique to Jive SBS and presents the first opportunity for companies to create a singular conversation among its key constituents. No other product on the market offers this ability.

“The most important relationships an organization has are those that span customers, partners and employees – but those connections are often difficult to leverage,” said Mike Gotta of Burton Group. “The ability to seamlessly share information and collaborate across those groups to create a ‘single conversation’ has been a long-sought goal for many organizations.”

Jive SBS 3.0 includes many strategic features to help companies connect, engage and produce. New capabilities are:

* Bridging: Centralized view across employee, customer, and partner marketplaces.
* Analytics: Robust data warehouse and activity tracking.
* Insight: Detailed reporting on engagement and sentiment.
* Video: Rich, secure video functionality for engagement and training.
* Social Bookmarking: Track what’s important and expose content and external websites to members.
* User Experience: Elegant improvements to the core experience to drive adoption.

Availability

Jive Social Business Software 3.0 will be available at the end of Q109.

About Jive

Jive is the global leader in Social Business Software. For more information, visit Jive online.

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