Infographic: Better Business – Companies are Changing Up Their Customer Service Strategies

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67% of consumers state they are inclined to spend more money with a company that provides top-notch customer service, and 75% of consumers are willing to spend more money with companies that boast a history of quality customer service. To keep the numbers high, businesses small and large are still putting the customer first. But what is their approach?

Gopal Devanahalli
Vice President – Products, Platforms and Solutions for the Energy, Utilities, Communication & Services Business Unit of Infosys Limited.

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