Get to Know Your People Beyond the Job They Do

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I’ve written before about Rock Star Recognition where I said you have two primary roles as a leader:

1. Treat your employees like celebrities
2. Remove obstacles to high performance

I want to camp a little more on the first role today. Think about your favorite celebrities. I bet you know a ton of details about their life. Maybe it’s a singer or a band. Maybe it’s a baseball player or football player. Or perhaps your favorite author.

Now think about top performers on your team at work. Do you know as much about them as your favorite celebrity? All too often the answer is no.

But think about how your employees would feel if you, as their leader, treated them like celebrities!

I’ve said this before and I’ll say it again. If you get to know your people beyond the job they do, you are supportive and involved in removing obstacles to serving the customer and recognize them like rock stars, I guarantee you will produce significant and sustainable results.

Get To Know Your People

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Republished with author's permission from original post.

Peter Psichogios
Peter Psichogios is the President of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences. Prior to joining CSI International Peter served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard. Peter has been fortunate to work with the who's who of the Fortune 500, helping them deliver innovative learning, engagement and recognition solutions.

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