Eric Michrowski is a globally recognized leader in combining Human Performance, Operational Excellence and Process Improvement to drive Business Transformations that achieve substantial shifts in Customer Experience, Operational Reliability, Employee Engagement and Financial Performance. Combining elements of Organizational Development and Change Management, his approach is anchored in over 15 years of hands-on experience in a blend of Operations Management and Management Consulting roles across Financial Services, Telecommunications/IT, Airlines and Logistics. Eric can be found at EricMichrowski.com.
Download or view the PDF: Engine of Employee Engagement
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Podcast Link: Starting the Engine of Employee Engagement
Lean Sales and Marketing: Learn about using CAP-Do
Lean Engagement Team (More Info): The ability to share and create knowledge with your customer is the strongest marketing tool possible.
