My latest article on Search Engine Land, Landing Pages 3.0, makes the case that landing pages and conversion optimization are moving beyond the era of “best practices.”
But I actually believe this is a representative sign of digital marketing maturing more broadly.
Consider this excerpt from the article:
Whereas the height of Landing Pages 2.0 was an ever-expanding list of rules and rubrics for implementing good landing pages, marketers who have graduated to a Landing Pages 3.0 mindset have outgrown such checklists and cheat sheets.
Instead, they’re now driving conversion programs from a higher set of principles:
- Deliver meaningful, context-relevant content
- Present that content with an engaging, affective design
- Offer a compelling, but not coercive, “next step” to take
Like an architect who has completed his or her basic design studio courses, practiced and perfected the fundamentals, who is now ready to start breaking the cookie-cutter “rules” in pursuit of more impressive and imaginative ideas. Or like a musician who has mastered scales, riffs, and progressions — hours and hours of the mechanics of their instrument — who is now ready to improvise and jam with the pros.
Landing Page 3.0 marketers have studied best practices, absorbed them into their thinking, but they’re now ready to synthesize new creative ideas of their own — unafraid to break the “rules” to deliver remarkable experiences to their audience.
Now substitute “landing pages” with any of a number of other subdisciplines in modern marketing: marketing automation, demand generation, email marketing (!), social media marketing, etc.
It’s the confidence and wisdom to favor what’s “best” over what’s “best practice.”
What the checklists cannot take into account is large differences between different markets, and even the very specific markets for individual sites.
Conversion optimisation needs to be an ongoing process of making a change, testing and measuring.
agree with your point. I guess by calling those things “best principles” — to suggest that they operate at a higher level than so-called “best practices” — was one way to make the distinction.
Landing Pages 2.0 had lots and lots of in-the-weeds heuristics, “do this” or “don’t do this.” Landing Pages 3.0 has fewer principles, and in the pursuit of such principles, may depart from many of the tactics of the 2.0 era.