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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Enterprise Technology
Customer Analytics
Page 142
Customer Analytics
From Doorstep to Doormat
Pitney Bowes
-
April 27, 2009
Generation Gaps, Marketing Media, and the Plumber
Alan See
-
April 27, 2009
Of Trust & Reputation in Social CRM
Prem Kumar Aparanji
-
April 26, 2009
New Web Marketing Era: On-Site/Off-Site Integration
Akin Arikan
-
April 25, 2009
Stop Cutting Prices! Retain Customers with Four Types of Experiential Value
Jim Barnes
-
April 24, 2009
Are You Getting the Most Bang for Your Marketing Buck?
Graham Hill
-
April 24, 2009
Social CRM – ETL of Social & CRM Data?
Prem Kumar Aparanji
-
April 24, 2009
CBM News: Facebook, U2 Tix Rate Highly for Social Media
David Sims
-
April 23, 2009
Social Media Education & Certification – Yes or No?
Axel Schultze
-
April 22, 2009
Five Ways to “Use What You Have” In Your Next Email Campaign.
Firozali A. Mulla
-
April 21, 2009
Customer Experience “Scope Creep” Creates Unprofitable Accounts
Alan See
-
April 20, 2009
15 Questions to Ask a CEO Skeptical About Social Media
Axel Schultze
-
April 16, 2009
CBM News: “Stunning” Social Media Study’s Findings Slammed
David Sims
-
April 16, 2009
Thought Leaders: PLEASE tell me something I DON’T Know!
Andrew Rudin
-
April 16, 2009
How Customers Drive Innovation at P&G
Graham Hill
-
April 15, 2009
Can Your Survey Sell? A special message from E.G. Insight’s Eric Engwall
Nick Wassenberg
-
April 13, 2009
Life Event Marketing that is Relevant, Timely and Permission Based
Alan See
-
April 13, 2009
Customer Experience Success Starts with Insight: Transforming Data into Action
Jeff Gilleland
-
April 9, 2009
CBM News: Vendor “Spits on Microsoft, Laughs at Salesforce.com”
David Sims
-
April 9, 2009
Communispace Private Communities Enlighten Social Marketing at InterContinental Hotel Group
Bob Thompson
-
April 6, 2009
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