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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Customer Experience
Customer Loyalty
Page 237
Customer Loyalty
Attracting Teen Loyalty. Like, Totally.
Phaedra Hise
-
October 17, 2011
Netflix: 3 Marketing Takeaways We Can Apply
Ernan Roman
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October 17, 2011
You Can Lose a Customer and Retain Them at the Same Time
Darcie Davis
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October 13, 2011
Measuring the Strength of Customer Relationships
George Taylor
-
October 12, 2011
Ten Ideas to Help You Obtain Customer Loyalty
Shep Hyken
-
October 12, 2011
Longstanding Loyalty
Sarah Hedayati
-
October 11, 2011
Back to the Basics
Luke Russell
-
October 11, 2011
Lessons From Netflix: Mopping up with Bounty, the Qwikster Flixter-Upper
Bill Brohaugh
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October 11, 2011
Service Innovation Starts with Customer Aspirations
Chip Bell
-
October 11, 2011
Building Customer Loyalty – ‘The Obligation Factor’
Jason Elkins
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October 11, 2011
What does the 5-point/star mobile app rating tell us about user loyalty?
Bob Hayes
-
October 10, 2011
Dear Customers
Curtis Bingham
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October 9, 2011
New bank fees not conducive to customer satisfaction
Cheryl Hanna
-
October 7, 2011
Sparkling service makes sticky customers
Kim Proctor
-
October 6, 2011
Are your customer hand-offs coordinated?
George Taylor
-
October 6, 2011
Coupons don’t work
Mitchell Goozé
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October 5, 2011
Net Promoter Score is 2.7 times more sensitive than Customer Satisfaction
Adam Ramshaw
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October 5, 2011
Buyer Perceived Value (BPV) Scorecard: Qualifying and Quantifying Value
Tony Zambito
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October 3, 2011
Measuring Customer Loyalty is Essential for a Successful CEM Program
Bob Hayes
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October 3, 2011
Liar, Liar: Truth and Customer Loyalty
Colin Shaw
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October 3, 2011
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