Find out which cloud CRM systems are most beneficial to your business
Adopting an effective and reliable CRM system is essential for your workforce to work productively. There are plenty of reasonably priced systems that you can use in your business to cut down on administration and help it run more efficiently.
Let’s look at the top five cloud CRM systems that are gaining popularity around the world.
Salesforce
Salesforce is the world’s biggest CRM provider. It brings all of your tracking documents, spreadsheets and applications under one umbrella, to bring you an innovative, fresh approach to system and client management.
Salesforce features a ‘chatter feed’ which works in the same way as an instant messenger, so you can communicate with colleagues about projects and share files.
You can also choose to sync Salesforce with Outlook and your Google calendar, so all your information is centralised.
SageCRM
Sage are already known for their work in the accountancy field. Now they have moved into the CRM realm and have created an easy to use CRM system with a simple interface and automated features.
SageCRM offers an Essentials and Professionals package to suit your business. Both allow you to coordinate calendars and create sales forecasts quickly and easily.
SageCRM Professional brings together customer service, marketing and sales, allowing you to build strong relationships with clients. The great thing about the Professional package is that you can build your own module and interface depending on your specific business needs. This flexibility allows you to create a bespoke system specifically tailored to your business outfit.
Sugar
Who doesn’t like a dash of sweetness when they do business? Sugar offers four different CRM systems to match your business need. Choose from Professional, Corporate, Enterprise and Ultimate to bring your business communications, sales data, marketing and customer service together.
Whether you are a sole trader or a huge global organisation, there is a Sugar option for you. With full video training support and features such as unlimited contacts, email marketing and sales forecasting, Sugar is a serious contender when it comes to choosing your CRM package.
Pipeline Deals
Get your quotes signed, sealed and out of the pipeline with Pipeline Deals. This CRM system is super easy to use and can get your salesforce working more efficiently than ever before.
Pipeline Deals offers email marketing and integration, custom reports as well as social media and mobile integration. Couple this with unlimited contacts and campaign tracking and management and you’ll wonder how you ever managed without Pipeline Deals.
Pipeline Deals offers a totally transparent payment system as there are no hidden charges or storage limits.
AppShore
AppShore offers five different CRM applications and caters for the solo entrepreneur, right up to a team of thirty or more users.
As well as the usual marketing, sales management and customer service features you would expect to see in a CRM system, depending on which package you opt for, AppShore also offers custom report filing, detailed forecasting, live chat and web conferencing facilities.
You also have the opportunity of integrating files from applications such as Outlook and ACT!
Many entrepreneurs and small business owners understand that whilst CRM systems are useful for managing their business, they still find them complicated to use properly.
Take your time to read reviews, watch demo videos and speak to the customer support network. This way, you’ll get a good overview of the product and how to use it before you pay out any money.
Several of the CRM systems in this article offer a free trial period, so you really have nothing to lose if you wanted to try before you buy.