I am principal at Omaginarium and Omagine Health, an online marketing and SEO solutions provider. With my small business experience, combined with expertise in communications and marketing, I guide small businesses through the maze of technology to help them grow their online presence with successful SEO.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.