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Andy Mickelson

Andy Mickelson
Vertafore
Andy Mickelson is the VP of Customer Support at Vertafore. Andy is a customer-centric VP with expertise in building scalable resolutions, high-performing teams, and client-facing best practices.

A Better Way to Measure Success in Customer Support

Andy Mickelson -
There’s a horror story I’ve heard that has always stayed with me. There was a company where customer support was so slow it had...

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