Steven Van Belleghem

10 Customer Experience Trends for 2023 (and beyond)

November 28, 2022 Add to rss feed These are difficult ...

6 ways in which B2B companies can become better at CX

October 25, 2022 Add to rss feed I have quite a few B2...

Why it’s smart to start experimenting in the metaverse now

October 18, 2022 Add to rss feed Netflix has recently ...

10 ways to keep delighting your customers when your budgets are under pressure

October 05, 2022 Add to rss feed These are turbulent t...

How optimism and positivity can help you create a better CX

September 28, 2022 Add to rss feed The past few years ...

Why it’s time to TikTok-ise your interfaces

September 21, 2022 Add to rss feed I’ve talked and wri...

10 fantastic examples of the Top Gun effect in CX

September 05, 2022 Add to rss feed When I went to see ...

The Top Gun Effect in Customer Experience

September 05, 2022 Add to rss feed As I’m writing this...

How to deal with customer experience in times of inflation

June 13, 2022 Add to rss feed One of the questions I g...

What blockchain could mean for customer experience

June 07, 2022 Add to rss feed I have written and spoke...

10 ways commodity businesses can use fantastic CX to become unique again

May 30, 2022 Add to rss feed One of the questions I re...

How Web3 will force brands to redefine value for customers

May 09, 2022 Add to rss feed As you all know, I have b...

“Start every day with CX!” My interview with Tom Roelens about the amazing CX...

May 03, 2022 Add to rss feed At the end of 2021, my fa...

Why we’ll evolve from zero interface to enhanced interface

March 28, 2022 Add to rss feed In the past few years I...

“The next frontier of shopping is the home!” My interview with Ron Johnson,...

March 11, 2022 Add to rss feed I recently had the hono...

Opportunities and challenges of marketing in the metaverse

February 23, 2022 Add to rss feed If you follow me on ...

10 brands that have built awesome experiences in the metaverse

February 17, 2022 Add to rss feed I’ve been doing quit...

What marketing in the metaverse will look like

February 07, 2022 Add to rss feed If there is one thin...

Is Customer Feedback Overrated?

January 31, 2022 Add to rss feed During my career as a...

What showing empathy for your customers really means

January 19, 2022 Add to rss feed Many companies I enco...

New Posts