Samir Gulati

How Customer Expectations are Revolutionizing Field Service

In an age of on-demand service, customer expectations across industries are higher than ever before. To remain competitive in any service business, companies must improve service response time and offer extended visibility into their products and services. Whether it is a salesperson updating clients...

The Top 10 Field Service Trends to Expect in 2021

The year 2020 presented unique challenges for field service providers and management companies. As field services are considered essential, technicians have had to navigate in-home repairs amidst a global pandemic. However, we must always look forward to what the new year may hold. In...

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