Home Authors Posts by Oded Karev

Oded Karev

Oded Karev
NICE RPA
With extensive experience in corporate strategy and operations, Oded leads NICE’s global Advanced Process Automation line of business, covering the full spectrum of robotics solutions. Prior to his current role, he served as Director of Corporate Strategy at NICE, leading some of the company’s key growth initiatives. Before joining NICE, Oded specialized in delivering multi-channel strategies, operating model designs and digital transformation projects for Accenture.

How attended RPA helps companies meet new customer demands

Oded Karev -
While it’s cliche to say that this year has been unprecedented, the reality is that 2020 made businesses face challenges that have never been...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink