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Mark Tapling

Mark Tapling
Mark Tapling is the President and CEO of Language Weaver. His background includes over 2 years of progressive experience in strategy, growth and financial and operational management of technology companies. Mark has served as the CEO and director of both public and private firms, has led companies to their Initial Public Offering and has raised several rounds of investment from both venture and private equity investors. Mark received his BS in Economics and Management from Michigan State and has participated in several executive management programs.

Build Loyalty After the Sale with Customer-Driven Support Channels and Languages

At a recent event I attended, Greg Oxton, executive director of the Consortium for Service Innovation, said that a company's brand is, "what your...

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