Home Authors Posts by Matt Whitmer

Matt Whitmer

Matt Whitmer
Matt Whitmer is the CRO and SVP of sales and marketing at Mosaicx, the leading conversational AI provider. He has over 15 years of senior leadership experience focused on helping enterprise clients embrace and implement cloud-based engagement solutions.

AI in CX: Redrawing the Boundaries of Customer Interaction

Across business sectors, the stark reality is that delivering subpar customer experiences (CX) quickly translates into lost customers. This is where AI becomes more...

New Posts