Kym Riedel
Kym Riedel
Kym Riedel, Sales Director at Resolv, Inc., is responsible for business development, working with current customers on new projects and identifying companies that might need a new partner to help maximize their CRM investment.Prior to joining Resolv, Kym worked for manufactured consumer products companies in both the crafting and food industries. Kym has worked at internationally branded companies including ColorbÖk, Fiskars and Rondele Specialty Foods where she held marketing management and sales account management positions.Kym has Bachelor degrees in both marketing and business management.
Knowledge is Power – CRM and Your Sales Pipeline
I had to call out the cable technician this week because my internet, which has been progressively running slower and slower, reached a point...
Choosing a CRM Software Implementation Business Partner
In our industry, when a developer and consultant, such as Resolv, works with an existing software publisher (like Sage for example), our relationship is...
CRM Software Reporting – Hang Your Report Card on the Refrigerator!
I may be dating myself, but I remember the days when meeting with a client meant a long lunch and talking about family and...
CRM is NOT homework!
Do you remember when you were in high school or college; that time of year came when you selected your courses for the following...
Using CRM Software To Be A Miraculous Marketer
I have been tasked with writing the company newsletter in my past lives…and anyone who has shared that responsibility knows the associated dread that...
CRM Implementation – Culture Part II – The CRM Champions
"How a company manages change during a CRM implementation is a major factor in the difference between a CRM implementation success and a CRM...
CRM Implementation – Culture Part I – The Top Down Directive
I believe that most strategic business owners and business managers find the concept of CRM intriguing. I believe most of us, who have...
CRM For Best and Next Practices
I attended a leadership seminar in the CRM software industry where the expert speaker made the comment, "If you just copy you will always...
CRM Software Selection – The Test – A Sad Story
I spoke to a CRM software prospect today. They have about 25 people in sales, and another 10 at the home office who...
CRM: Enablement to a Better Night’s Rest!
When I first started using CRM software, I will admit, I thought it was a little intense for what I believed was pretty basic...
CRM Implementation – Part 1 – Process Evaluation
As I get older I find that I tend to be very introspective about being efficient and effective. At least it seems that...
CRM is Better Than Water Cooler Chit Chat
You are standing at the water cooler at work, making chit chat about what you did last weekend when the conversation slowly turns to...
Using CRM to Prioritize Contacts, Leads, Prospects and Customers! More importantly
We are currently preparing to attend a local tradeshow for manufactures. Tradeshow preparation can be a little daunting. You want to make...
CRM Implementation – Part 2 – Automation
In my previous article, CRM Implementation – Part 1 – Process Evaluation, I addressed the importance of understanding and defining your existing customer facing...