I work with B2B sales teams, sales managers, account managers and professionals that sell across the world to accelerate deal outcomes and behaviours. My colleagues and I raise awareness levels to changes in buying (using our research and frameworks) and provide practical tools and advice to help teams; evaluate the alignment of their sales process with the buying process of their customers, develop the strategies and behaviors to accelerate deals and ultimately grow revenues.
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Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
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CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.