Jill Hart
Jill Hart
Brain Logic, LLC
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Is this Relationship Over?
Often companies realize a software application or web site they've developed for their customers' is not what their customers would have designed for themselves....
Seven Ways to Accelerate Building On line Customer Trust
I was on a hunt to find blue Birkenstock sandals for my daughter. And as the holidays drew closer time to order was running...
Spam, Spam, Spam I am
With the volume of emails I receive in my Inbox, easy access to the Spam button is a feature I appreciate. I can quickly...
Design with the Customer in Mind: A Matter of Positioning
I had to drop by my favorite office supply store last week to snatch up a few 'back to school bargains.' Spiral bond notepads...
A Customer Experience Moment: Specifically Seeking Sandals
Taking a day off from work in the midst of a challenging project requires, what I refer to as, 'vacation agility'. I'm out of...
An ATM without letters…
I recently had the pleasure of birthday shopping for my two year old cousin. With my own daughters well past toddlerhood, I welcomed the...