Jason Whitehead
Jason Whitehead
Jason Whitehead is CEO of Tri Tuns, LLC, an organizational effectiveness consultancy specializing in driving and sustaining effective user adoption of IT systems. He works at the intersection of technology, process, culture and people to help clients actually achieved measurable business benefits from their technology investments.
Cloud vendors beware! You now own a share of your customers’ risk
I love talking with cloud software sales professionals. They are always excited about the big deal they are chasing and how they are going...
Is Your Change Management Approach Killing Your Change Program? Consider These 3 Scenarios
When I speak to executives who are about to start a new system implementation project, their attitude toward change management is typically quite casual....
Technology Roadkill – Don’t get run over by the Change Management bus
Currently, a local b-school has a bus ad that reads "technology is ubiquitous; management is necessary". What struck me reading the side of the...
10 Simple Steps: How One Fortune 100 Company Rapidly Increased CRM User Adoption
If you have worked on CRM projects, I bet at some point in your career you have encountered this problem: after spendinga lot of...
Can a “Code of Conduct” Increase IT Adoption in Your Organization?
Many universities have Honor Codes or Codes of Conduct that guide students and teachers on how they should act when faced with uncomfortable situations...
5 Steps to Increase Accountability for Technology Adoption and ROI
When working with clients to increase adoption of their IT systems I always hear, "there is no culture of accountability here". The tell me...
A 401-K for your IT system? 5 finance lessons for IT success
Last week I attended a luncheon seminar about retirement planning and as I was listening to the speaker outline the elements and important considerations...
How to Plan a Project for Success — Define Goals, Measure Performance
Setup an "audit ready" change adoption program Many change programs focus on preparing the organization for the upcoming change, but they do little to ensure...
Project Monitoring Reduces Risk in IT Projects
I think Ronald Reagan put it best when he said, "trust, but verify". Sure, Reagan was talking about the Soviets complying with arms...
Focus on Learning, NOT training, to improve change adoption
When implementing new programs or technology, many organizations assume they need to deliver training to make sure people have the skills they need. Of...
Conduct ‘Lessons Learned’ Reviews to Increase Cloud Adoption
When speaking with executives who are embracing cloud within their organization they often tell me that while they like the speed and financial flexibility...
Increase Cloud Adoption: Ask users to use it
I often hear people talk about how they have a great system, if they could just "get those darn users to use it". This...
Get your cloud vendor to help you increase user adoption & ROI
We at Tri Tuns often talk about the many unintended consequences of cloud IT. Perhaps one of the greatest is that cloud computing...
Cloud IT Renewals Depend on Value Delivered, Not Costs
We are still in the early days of the cloud IT revolution. Cloud computing is changing many things about how organizations buy, deploy, use,...
Who owns the cloud in your organization?
So, your organization has begun to – or soon will – dabble in cloud computing. Many organizations that move to the cloud start...
5 New Challenges with Cloud IT User Adoption
When speaking with IT executives, cloud developers, and internal IT staff there is a lot of talk about all that great things happening because...
Cloud IT may cost less, but does it add more?
What is cloud adoption, and why you need it All the talk today is about cloud IT systems. They are quickly becoming the Starbucks of...
Michael Sampson, User Adoption and the Formula for Success
As 'user adoption' is becoming a better-known aspect of IT implementations one thought leader in particular stands out. And one of the things we...
Mark Twain’s User Adoption Lessons – Part Five
This is the final in a five part series. Start at the beginning here. TIMELESS INSIGHT Mark Twain, a man who died decades before...
Mark Twain’s User Adoption Insights – Part Four
This is the fourth in a five part series. Start at the beginning here. TIMELESS INSIGHT It's amazing to consider how the insights and teachings...