Jacob Morgan
I'm a best-selling author, keynote speaker, and futurist who explores what the future of work is going to look like and how to create great experiences so that employees actually want to show up to work. I've written three best-selling books which are: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).
This is the first in a series of post on how Vistaprint is implementing Enterprise 2.0 at their organization. I modeled this after...
Since I’m speaking at the New Comm Forum (see sidebar) on the topic of Social CRM (SCRM), I thought it would make sense to...
I read an interesting article on information age a few days ago which references some new Gartner predictions around Social CRM. According to...
The U.S. Department of State sponsors something called the International Visitor Leadership Program which is a program in which young leaders from various parts...
I’m going to be starting a series of in-depth case studies around companies that are involved with Enterprise 2.0 initiatives. Note this it...
I was on the phone with someone the other day (whose name I won’t mention) who has been in the E2.0 space for quite...
This weekend I had the opportunity to present two sessions at the San Francisco Writer’s Conference; both sessions were focused around how authors can...
If I told you I could change and revolutionize the way your company collaborates internally and builds relationships with its customers via new tools...
Since I’m speaking on the topic of Social CRM at the New Comm Forum in April, I decided to reach out to a...
According to Sage Circle, Forrester is telling all of their analysts that have their own personally branded research blogs that they must either take...
I’m a big fan of the work that Esteban Kolsky has been doing with Social CRM and he recently stated that he is going...
For those of you not familiar with Dunbar’s number it basically says that the most amount of people that you can maintain stable social...
Yesterday I had the pleasure of writing another post for Marketing Profs which I hope will get more people to think about social media...
I had the opportunity to speak with the CEO of Cubetree last night and one of the things we talked about were some of...
I was reading Mike Gotta’s blog today and came across his post on a new prototype tool that SAP has been implementing internally for...
Before reading on ask yourself this questions, is collaborating, engaging, or listening always a good thing? Collaboration can take many forms either within a company...
That’s quite a mouthful I know. This concept was recently introduced to me by Gil Yehuda via email and was originally developed by...
I’ve been chatting with a few folks about E2.0 case studies and found that there are some good sources of information out there but...