Dave Fish

It’s Time to Country-Up CXM

I recently moved from Los Angeles to Northwest Arkansas.  So, as you might imagine, I have undergone somewhat of a culture shock in recent weeks.  I have to admit, it hasn’t been all-bad.  One thing that immediately strikes you here is that people are...

Automotive Apathy: Have Youth Fallen Out of Love with Cars?

When I was growing up, I loved to watch Starsky and Hutch in their red and white Ford Gran Torino catching bad guys using the signature hood slide with really bad hair.  Okay, Burt Reynolds was a bit cheesey (killer ‘stache though), but hey...

Finding More Meaning than Only a Mean

Do you really need super charged analytics to gain insight? You say the word "insight" and people instantly think you need to engage in super-statistics such as multi-nomial logit modeling with recursive Bayesian based Gibbs sampling to find it. In reality, some...

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