Dan Ribolzi
Dan Ribolzi
As a LoyaltyOne consultant, Dan advises on best practices in all areas of loyalty marketing, including program design, evaluation and growth strategies. Drawing on his expertise in customer-centric marketing, he helps develop and implement loyalty solutions that meet clients' business objectives while creating value for their customers.
Loyalty program ROI: Three ways to shorten time to payoff
Anyone trying to launch a loyalty program today knows that from the very start you must climb from a financial hole to reach a...
New Year’s Resolution: Revamp Your Loyalty Program?
As 2012 approaches, many of us are starting to consider our resolutions to begin the New Year. And if you are responsible for a...
Practitioner experience meets customer experience
"Engagement Expo 2011," held at the Westin Stonebriar in Dallas last week, focused on customer experience, and here I'll focus on highlights from my...
The loyalty-program designer’s co-pilot
People who know me understand my passion for the contributions front-line employees make to a loyalty program's success—at every stage of the program's existence....
Trialogue
I just spent a couple of invigorating weeks on the road training front-line employees about an upcoming loyalty program launch. I say invigorating because...
From the Front Lines: Program Gut-Check
In my capacity as a Consultant for LoyaltyOne, one of my favorite things to do is get out in the field with the frontline...