Chalmers Brown
Chalmers Brown
Chalmers is the Co-founder and CTO of Due. He writes for some of the largest publications and brands in the world including Forbes, The Next Web, American Express, and many more.
5 Tips for Making it Easier Than Ever to Answer Customer Questions
Throughout the coronavirus pandemic, the relationship between customers and the brands they choose became increasingly focused. Consumers scrutinized businesses more intently, questioning corporate vision...
8 Tips to Keep Your Customer in Mind When Designing Tech
Consumers crave tech. But they’re only interested in technologies that are built with them in mind. Think about it: How much would you spend...
3 Tips for Establishing Consistent Quality in Customer Service
Customer service representatives are the unsung heroes of today’s commercial culture. That’s not an exaggeration. Run the receipts, and it’s hard to argue with...
Final of 4 Tips for Training Your Customer Service Team on How to Represent Your Brand
No sector of your business is going to be working your clientele as closely or as frequently as your customer service team is. Your...
5 Integrations For Your CX Team
The COVID-19 crisis is hitting consumers hard, and businesses are dealing with the fallout. Research published in the Harvard Business Review found that customer...
4 Strategies to Gain Customer Loyalty Through Cost Savings
It’s impossible to turn on the television or log on to your computer without hearing about COVID-19 and the impact it’s having around the...