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Alison Bond

Alison Bond
The Halo Works
Alison Bond, director of The Halo Works, Ltd, a company she started in 1994, has worked with many top organizations, encouraging them to rethink the way they interact with customers. Trevor Millard, also a director, joined the business in 1997. He has extensive experience in customer services and customer-based research.

Stop Telling Your Employees How to Think

A public sector service provider was about to have a high-level government audit. Panicking, executives realized they had no corporate values, so two highly...

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