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Ben Roberts

Ben Roberts
Ben M Roberts is the Head of Marketing at Talkative. He hosts ‘The Marketing Buzzword Podcast’, and is both a consultant and keynote conference speaker. Ben specifically looks at how businesses can improve their customer experience, online customer service, online reviews in order to improve both customer acquisition and retention.

Stop thinking about your website as a shop window

Shop windows have their place… on the high street. Your website is not a shop window. Maybe it was in the 90s and 00s...

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