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Anthony Lacopo

Anthony Lacopo
Anthony founded Utopia Image in 2006 and grew it from a market-research company into the first fully integrated Customer Experience Management agency. Driven by entrepreneurship and collaboration, Anthony recently added a Certificate in Entrepreneurship from the Massachusetts Institute of Technology (MIT) to his MBA in Finance from Université du Québec à Montréal (UQAM). He also holds a BA in Electrical Engineering from Montreal's École de Technologie Supérieure (ETS) and a LL.B. in Business Law from Université de Montréal. A true visionary, an enthusiast and an innovator; Anthony set a single

YOUR OPERATIONS TEAM: The Holy Grail in Achieving Customer Experience Excellence.

Times have changed and we are among a customer experience revolution comprised of savvy customers and fierce competition. The secret to acquiring new customers...

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