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Amber Ring

Amber Ring
Amber Ring is a Business Solutions Consultant at Envoy, an organization specializing in Zendesk design, implementation, training and optimization, which empowers businesses worldwide with the tools needed to build and deliver exceptional customer experiences at future scale. With a career spanning software, technical support and presales, Amber provides insight into creating exceptional customer experiences.

How to Use EX Data to Drive CX Improvements

It’s widely acknowledged that if you give customers a great experience, they’ll buy more. Loyalty today is no longer about price or product –...

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