Adrienne founded VENTUS, a career education, development and research company that provides career pathing for individuals, career education for organizations and industry research. Adrienne is also completing a Ph.D. from Vanderbilt University in leadership and organizational behavior. Prior to her doctoral work, Adrienne was a member of the executive management teams in the areas of marketing and sales in both IT and Healthcare before starting VENTUS. Adrienne's social media profile can be found at www.xeesm.com/adriennecorn
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.