Brussels, Belgium, June 27th, 2007 – Altitude Software, a leading independent contact center solutions vendor, announces today that Laurent Detournay joined the company as General Manager for Benelux and Central Europe. Laurent will lead a reinforced team, marking a renewed focus on growth in the central European markets.
Altitude Software Northern & Central Europe Vice President Luc Cavelier, will now assume a global role at Altitude Software, adding to its responsibilities the fast expanding Business Development & Global Accounts portfolio.
“I’m certain that Laurent and the new team will power Altitude Software into a new phase of growth in Benelux and Central Europe, under Luc’s leadership”, points out Gastão Taveira, Altitude Software’s CEO.”We have reorganized our presence and reinforced our team aiming to reach a turning point for Altitude Software in the region. We are bringing in more partners, building our channels and gearing up for a number of emerging opportunities in the region.”
Laurent Detournay’s career passed before by Altitude Software, in 1998-99. After that, he moved to VocalCom and more recently he was Principal Sales Manager at BT International. “I’m very excited to be once again part of Altitude Software team. This is one of the most innovative companies in the contact center industry”, assumed Detournay. “I’m committed to leverage my experience and lead this great team of professionals to provide our partners and customers in the contact center industry with great products and outstanding service.”
Also joining the Altitude team in Belgium is Fabien Frenay, the new Sales Director, with a proven eight-year sales experience, lately at Vocalcom, and Xavier Vens, the new Professional Services Director, with a strong contact center industry background. Altitude Software has a presence in Benelux and the wider central Europe region since 1997, with leading customers such as Sitel, Teleperformance, Flemish Regional Government, SN Brussels Airlines, HP, Clearwire, BRE Bank, Zig Zag, among others.
