Many successful businesses thrive because their happy customers communicate their satisfaction to others via word-of-mouth. However, the internet – through a combination of social media, networking, and review sites like Yelp and Angie’s List – has added a whole new dimension. It’s now easier than ever for customers and clients to spread the word about your business, but it takes a lot of time and effort to make the most of these opportunities. Check out this fun video to see what Google has to say about word-of-mouth advertising – online!
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