Our local pub is not widely known for great customer experiences (which is good news for us locals as it’s usually empty), but the landlord did a star performnace the other day, in the very best tradition of Basil Fawlty.
A customer complained that their Fish was still frozen in the middle and sent it back to the Kitchen.
The landlord was cooking, took one look at it and said: ‘No it isn’t, tell them to eat it!’
He was then amazed when the next message to the kitchen was: ‘The whole party is leaving and will not be paying the bill’
If it wasn’t true it’d be funny!
