ZEACOM REPORTS SIGNIFCANT GROWTH FOR 2009
Unified Communications and Contact Center Software Leader Increases Revenue,
Headcount and Customers
Orlando (March 22, 2010) – Zeacom (www.zeacom.com), a leading global
provider of unified communications and contact center software for
small-to-medium-sized enterprises, today reported significant increases in
revenue, headcount and new enterprise customers from VoiceCon Orlando 2010.
Specifically, global revenue rose by over 15%, and the number of employees
jumped to nearly 150. Of particular note, is that Zeacom’s continued
penetration of various vertical markets translates into more than 179,000
daily users within 2,800 organizations utilizing Zeacom solutions to enhance
their respective competitive advantage.
According to CEO, Miles Valentine, “Despite a global economic downturn, 2009
marked a significant period of growth for Zeacom, which reinforces the value
our solutions deliver to SMEs.” He continued, “In addition to the
cost-effectiveness and inherent functionality of Zeacom Communications
Center software, our team maintains an ongoing commitment to exceptional
customer service, and a belief that a sales cycle continues long after a
deal closes. With budgets stretched thin, it’s imperative that our customers
do not experience downtime that could hinder their business.”
Other milestones of note for Zeacom in 2009 include:
– Launch of U.S. Associate Channel Manager Program
– Introduction of Zeacom Gateway for Microsoft OCS
– Availability of Record & Evaluate module
– Upgrades to Zeacom Communications Center platform: Enhanced
Presence, New Executive Audio Conferencing module, Enhanced Chat, and
Outlook Contact screen-pop for Executive Insight
Zeacom executives remain bullish on the upcoming fiscal year, as industry
and financial analysts forecast the limitless potential for Unified
Communications to penetrate the SMB/SME marketplace.
ABOUT ZEACOM
Zeacom is a leading provider of award-winning Unified Communications
solutions. More than 179,000 daily users within 2,800 small and medium-sized
organizations in 27 countries use Zeacom’s business communications software
to improve organizational efficiency and enhance the customer service
experience.
For additional information, please visit http://www.zeacom.com.
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