Chris Teso

Connect Social Media, Chat, Loyalty & CRM for Valuable Customer Insights

“Know your audience.” It’s a simple and obvious mantra for any successful business. What’s not so simple and obvious is exactly how to go...

Modernizing Loyalty: The Liability & ROI of Rewarding Engagement

Accounting for loyalty program points can present a challenge to organizations looking for ways to modernize their program by expanding beyond “spend and get”...

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