Chris Petersen

Lessons learned from two of the best brick & mortar retailers

How two of the best retailers thrive by doing more to help you buy By Chris H. Petersen I am as guilty as the rest of the bloggers and pundits. The latest headlines on Amazon's innovation for Go stores or Amazon delivery suck the air out the rest of r...

#notmyretailapocalypse – Fact, Fiction or pending Reality?

History may not predict the future of retail and critical success factors Image Credit: Pixabay.com By Chris H. Petersen To paraphrase Mark Twain, the prediction of retail's demise is premature. While many pundits are talking about a "retail apocaly...

Amazon Go – What should retailers Stop, Start and Continue?

Lessons in retail survival are increasingly clear – change is not an option By Chris H. Petersen Image Credit: Amazon.com If you did not hear about Amazon's launch of its new Go store in Seattle, you had to be living under a rock. Amazon's new conve...

A New Era of Content Management and Strategic Collaboration

By Chris H. Petersen One of the most misunderstood and missed dynamics of retail today is the renewed importance of “content.” Historically, brands focused on mass marketing of products that drove product content creation and distribution. Brands prov...

“More is not better. Only better is better.”

Adding more technology does not mean that they will come or buy   By Chris H. Petersen Image Credit: https://www.ces.tech Along with 180,000 other humans who converged on Las Vegas last week, I attended CES (Consumer Electronics Show). Every te...

Collaboration: A Distributor POV on Roles and Innovation

Chris Petersen & Adam Simon interview Nitin Chhabra, CEO Ace Turtle Image Credit: Context As part of our continuing series examining a wide range of collaborative...

Collaboration: A Technology Retailer Perspective

Image Credit: Context Chris Petersen & Adam Simon interview Bülent Gürcan, CEO, TeknoSA This blog is part of our continuing series examining a wide range of...

If “Content is King” for engagement, how do you get it?

By Chris Petersen and Adam Simon One of the most misunderstood and missed dynamics of retail today is the critical importance of "content". Historically, mass...

Are these the “best or worst of times” for consumer brands?

By Chris Petersen and Adam Simon Charles Dickens begins his historical novel with the classic opening: "It was the best of times, it was the...

What’s changing retail – Strategic distributor collaboration

By Chris Petersen and Adam Simon   Image Credit: Context Distributors have been part of the traditional supply chain for decades. They were often called the...

Alibaba one-ups Amazon by building a mall for retailers!

Westerns forget to look east and the rise of Alibaba and its innovation In our last post, we discussed the Amazon purchase of one the...

Ultimate Irony – Amazon building warehouse at former US Mall

Image Credit: Seph Lawless In the United States, there has been considerable analysis and discussion about Amazon's acquisition of Whole Foods. While that is an...

Subscriptions are literally sucking the life out of stores

3 Keys for retailer survival in the rising "Subscription Consumption" I met my best friend Mike about ten years ago. He did not own a...

Is Walmart failing fast enough to blunt Amazon’s onslaught?

True innovation means willingness to take the risks to fail faster Image Credit: Pixabay.com It hard to open any news source and not see Amazon in...

Forget the 4Ps … 4Cs are not enough … The new 4Es of Retail

Traditional retail has transformed from product centric to people based There has been much discussion about the changing face of retail. Omnichannel has literally become...

Can any traditional retailer survive the “Battle of the Bots”?

Going up against Amazon is like taking a knife to a light saber battle Image Credit: Pixabay.com It's hard to escape the news regarding the digital...

Which is more expensive – Omnichannel or retail stores?

Retailing is in desperate need of new metrics – "Cost to sell through" JuralMin, Pixabay.com By Chris H. Petersen Omnichannel is all the rage and a still...

Last Mile – The amazing race to solve the delivery dilemma

Omnichannel drives new expectations that every retailer must address Image Credit: Naypong While the consumer has voted that omnichannel is their new normal for how to...

5 Top Themes for Future Retail Success – TCG Retail Summit

Source: TCG Retail Summit By Chris. H. Petersen I was honored to have the opportunity to speak at the TCG Retail Summit 2017 held in Berlin...

5 Key distributor opportunities in an omnichannel world

Golden opportunities for distributors in the "last mile" of omni-retail Image Credit: Stuart Miles For today's consumers, omnichannel is their "new normal". They now shop and...

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